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Messaging
- Messaging Tips and Tricks
- Sending a message in my Employees' preferred language
- Sending messages using criteria
- How can I set up keyword auto-replies so employees receive responses in their preferred language?
- How can I make sure automated triggers send messages in each employee’s preferred language?
- How can I use goHappy to collect, monitor, and apply employees’ preferred language for communications?
Best Practices
- How to announce goHappy to the team
- Using AI to Compose Messages
- Reviewing and understanding outbox information (3 mins)
- How do I attach a file with a trackable short URL to an outgoing message?
- Creating and using message templates (2 mins)
- What to avoid sending in a message
- Using URL Shorteners in goHappy
- What are goHappy image guidelines?
- What image types can be used in goHappy?
- Sending images with goHappy
FAQs
- Can you send message from your mobile phone?
- How to create a draft message and send it
- How does someone opt back in to receive messages after previously opting out?
- How to see if mobile device is blocking the goHappy number?
- How can I find out which team members have opted out of text messages?
- How do I unblock a goHappy number on a team member's phone?
- Where do I view those who have opted out of our messaging?
- How do I use the new contact table when creating a message?