How do I attach a file with a trackable short URL to an outgoing message?

Learn how to attach files like PDFs or Word documents to your messages in goHappy using the new "Attach File" option. This guide covers how to upload a file, insert a short URL into your message, preview the link before sending, and track link clicks

📎 How to Attach a File to a Message in goHappy

You can now attach files such as PDFs or Word documents to your outgoing text messages in goHappy using a short URL. This makes it easier to share resources with your contacts and track link engagement — all within your existing workflow.

🆕 This expands on the existing image attachment feature. You can now include images, files, or both in a single message.


📝 How to Attach a File

1. Click the Attachments Button

While composing your message, click the Attachments button near the bottom of the editor.

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You’ll see two options:

  • Attach Image – Adds an image directly into the message (as before).

  • Attach File – Uploads a file and inserts a short URL that links to it.

2. Select Attach File

Choose Attach File. A file picker will open so you can select a document from your device (e.g. PDF, DOCX). If you have multiple images you would like to send, you can upload them as additional attachments.

Supported File types:

  • Image files (.jpg, .jpeg, .png, .webp, .gif)
  • CSV files (.csv, .tsv)

  • Plain text files (.txt)

  • Rich text files (.rtf)

  • PDF documents (.pdf)

  • Microsoft Word documents (.doc, .docx)

  • Apple Pages documents (.pages)

  • OpenDocument text files (.odt)

  • Microsoft Excel spreadsheets (.xls, .xlsx)

  • HTML files (.html)

  • Markdown files (.md)

3. Wait for the Upload to Finish

A loading animation will briefly appear on the Attachments button. Once the file is uploaded, a short URL will appear in your message text box.

Example link:
https://test.gohappy-staging.link/j17q/muc295nv

attach file

 

4. Preview the Link Before Sending

After the short URL loads, the phone screen preview on the right will show the full message including the new link.

🔍 You can click the link in the preview to confirm it opens the correct file.

This is a great way to double-check before sending.

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5. Finalize and Send Your Message

Add any message content around the link as needed, then click Send.


📤 What Recipients See

Recipients will receive your text message including the clickable short link that opens the attached file.

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The file will open in a mobile-friendly viewer, depending on the device and file type.


📊 Track Engagement in the Outbox

Once the message is sent, open the Outbox to monitor performance. Messages that include file links will display a paperclip icon.

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  • Hover over the icon to view how many times the link(s) were clicked.

  • Multiple file links in one message are supported — and all clicks are tracked.


💡 Additional Tips

  • You can still attach an image and one or more file links in the same message.

  • File links use goHappy’s short URL system for easy delivery and tracking.

  • Use the preview panel to ensure everything looks right before sending.