Scoring details for goPowered Survey Results
Item Ratings:
- We use a five-point Likert scale: The five-point Likert scale allows respondents to express how much they agree or disagree with each survey item. The Likert scale provides five possible answers to each item as follows:
- 5 - Strongly Agree
- 4 - Agree
- 3 - Neither Agree nor Disagree
- 2 - Disagree
- 1 - Strongly Disagree
- The 5 ratings indicate the respondent’s positive-to-negative strength of agreement regarding each item. Ratings 5 and 4 are "Favorable," 3 is "Neutral," and 2 and 1 are "Unfavorable."
Item and Factor Scores:
- Item Scores: Results for each survey item are displayed as the percentage of responses applicable to each of the 5 points on the rating scale. The percentage scores are calculated by dividing the number of responses within each rating by the total number of respondents. The percentage scores for each item are presented on a bar graph of shades of green (Favorable ratings of 5 and 4); yellow (Neutral rating of 3); and shades of orange/red (Unfavorable ratings of 2 and 1).
- Percent Favorable Scoring: The overall score for the goPowered Surveys represents the percentage of total Favorable responses (5 and 4) across a Factor:
- New Hire Surveys - Onboarding Experience: The score for the Onboarding Experience represents the percentage of total Favorable responses (5 and 4) across the 12 items comprising the New Hire Surveys.
- Exit Surveys - Exit Score: The Exit Score represents the percentage of total Favorable responses (5 and 4) across the 15 items comprising the Exit Survey.
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- Engagement Surveys - Experience and Engagement Level Scores: The score for the overall Employee Experience level represents the percentage of total Favorable responses (5 and 4) across the 14 items comprising the Experience Factor. The score for the overall Employee Engagement level represents the percentage of total Favorable responses (5 and 4) across the 6 items comprising the Engagement Factor.
Factor Scores:
- Survey results are also shown for the combination of survey items that comprise each of the following item categories, referred to as “Factors”.:
- Engagement (Perform, Commit, Promote)
- Experience (Valued, Connected)
- Leader Actions (Be Authentic, Appreciate, Connect, Coach)
- Engagement (Perform, Commit, Promote)
Demographic Scores:
- Survey results can also be sorted by any demographic data stored in the employee file, such as location, department, job title, hourly, salaried, etc. This includes the scores for each survey item and for each of the Factors .
"Yet-to-be-Engaged" Mindset:
- Most, if not all, employees want to feel valued and connected and to have a positive workplace experience. Understanding why certain employees have a “Neutral” or “Unfavorable” view of their workplace experience and taking actions to address the areas identified, represents a huge upside opportunity for the organization.
- Organizations and leaders who view these employees as “yet to be engaged” have a greater tendency to see and act on the potential and willingness of each employee to become more engaged.