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How do I add a file to a message?

Learn how to attach files like PDFs or Word documents to your messages in goHappy using the new "Attach File" option.

📎 How to Attach a File to a Message in goHappy

You can now attach files such as PDFs or Word documents to your outgoing text messages in goHappy using a short URL. This makes it easier to share resources with your contacts and track link engagement — all within your existing workflow.

🆕 This expands on the existing image attachment feature. You can now include images, files, or both in a single message.

📝 How to Attach a File

1. Click the Attachment Button

While composing your message, click the Attachment button near the top of the editor.

You’ll see three options:

  • Attach Image – Adds an image directly into the message (as before).

  • Attach File – Uploads a file and inserts a short URL that links to it.

  • Attach & Shorten URL – Inserts a short URL in place of your original link, using less characters and allows you to track total clicks.

2. Select Attach File

Choose Attach File. A file picker will open so you can select a document from your device (e.g. PDF, DOCX). If you have multiple images you would like to send, you can upload them as additional attachments.

Supported File types:

  • Image files (.jpg, .jpeg, .png, .webp, .gif)

  • CSV files (.csv, .tsv)

  • Plain text files (.txt)

  • Rich text files (.rtf)

  • PDF documents (.pdf)

  • Microsoft Word documents (.doc, .docx)

  • Apple Pages documents (.pages)

  • OpenDocument text files (.odt)

  • Microsoft Excel spreadsheets (.xls, .xlsx)

  • HTML files (.html)

  • Markdown files (.md)

3. Select Attach & Shorten URL

 

4. Wait for the Upload to Finish

A loading animation will briefly appear on the Attachment button. Once the file is uploaded, a short URL will appear in your message text box.

Example link:
https://test.gohappy-staging.link/j17q/muc295nv

attach file

 

5. Preview the Link Before Sending

After the short URL loads, the phone screen preview on the right will show the full message including the new link.

🔍 You can click the link in the preview to confirm it opens the correct file.

This is a great way to double-check before sending.

Screen Shot 2025-07-16 at 08.59.41 AM

6. Finalize and Send Your Message

Add any message content around the link as needed, then click Send.

📤 What Recipients See

Recipients will receive your text message including the clickable short link that opens the attached file.

Screen Shot 2025-07-16 at 08.50.58 AM

The file will open in a mobile-friendly viewer, depending on the device and file type.

📊 Track Engagement in the Outbox

Once the message is sent, open the Outbox to monitor performance. Messages that include file links will display a paperclip icon.

Screen Shot 2025-07-16 at 08.51.36 AM

  • Hover over the icon to view how many times the link(s) were clicked.

  • Multiple file links in one message are supported — and all clicks are tracked.

💡 Additional Tips

  • You can still attach an image and one or more file links in the same message.

  • File links use goHappy’s short URL system for easy delivery and tracking.

  • Use the preview panel to ensure everything looks right before sending.